RS-232 Using A USB Port Adapter

Many customers using software to upload or download with the Fadal machine have been experiencing problems after upgrading to a new PC. The problem is most new computers do not have physical RS-232 serial ports. The solution is to use a USB to Serial adapter. The problem is some of the adapters do not work with existing software; such as NCFadal or MasterCam. Not all adapters are the same; many of them are made from inferior components and/or the device drivers are poorly written and are not very compatible with the latest Windows operating systems (IRQ type conflicts). The simple solution is to use a industrial grade adapter. We've had customers solve their problems using a $36.50 product from usconverter.com Click Here for more information.

TOTAL ENGINEERING SUPPORT - with us you're not just getting the usual "Part In A Box!"

Here's four key examples of the Total Support our customers receive:

Diagnoses - Direct help in determining if you really do need to replace the part. When working with engineers that design the machine, we can help determine if there's other elements in the system that also need to be addressed before replacing a suspected failed part.

Documentation - We provide very simple and concise, step by step enhanced instructions on how to install and get your replacement part in and running. With our documentation we also include Preventative Maintenance tips to help avoid future failures.Warranty - Just like "the old days", we value our relationship with each and every customer. We are driven by fairness and committed to your satisfaction. Click on the About Us page to learn about what made Fadal so successful and how it guides us today.
Support - With the combination of our Fadal engineering knowledge and direct interaction with Baldor and Glentek engineers, you are getting the absolute best product support possible at installation and beyond.

STOP BUYING PARTS YOU DON'T NEED!